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Auckland Airport Pick-up Instructions

Auckland Airport Pick-Up and Drop-Off Procedures
We use 'FLYAWAY' for our Auckland Airport Service.

FLYAWAYS are located at 3 Verissimo Drive, Mangere, Auckland.
This is located five minutes from the airport terminals.
FLYAWAYS FREEPHONE number is 0800 77 66 99

PICK UP PROCEDURE

Call the FLYAWAY Shuttle Bus when you have cleared customs and you are ready for pickup.  FLYAWAYS Shuttle Bus Phone Number is (64) 21 431 823 or Freephone is 0800 77 66 99 Option 1.  It is a Radio/Telephone link (RT). Only one person can speak at a time. Please advise your terminal. For DOMESTIC TERMINAL go to Door 7. For INTERNATIONAL TERMINAL go to Door 11.  Pickup is in the Shuttle Bus Lane.

If the FLYAWAY Shuttle Bus has not arrived in 12 minutes, please call and check progress.

DROP OFF PROCEDURE

The FLYAWAY staff member will take care of the vehicle once you have returned it. You will be delivered to your departure terminal by the FLYAWAY Shuttle Bus.

Please allow an extra sixty (60) minutes before your final check-in time if departing.

Please ensure the vehicle is full of fuel. If the vehicle is not filled with fuel there will be an additional $50.00 refuelling charge in addition to the actual fuel cost.  This cost will be on-charged to your credit card.

Please also note that until such time as the vehicle is collected from FLYAWAYS and returned to a Hireace branch and checked in, you are responsible until that time and this is when the hire is terminated. If the vehicle is returned in an unreasonably dirty condition it will be cleaned before the vehicle is checked-in and a $50.00 cleaning fee will apply. This cost will be on-charged to your credit card.

Please Note: If you have considerable luggage and/or many passengers and need to drop them off at the Airport prior to going to the FLYAWAY yard if the yard gates are closed please call 0800 77 66 99 choosing Option 1.

FLYAWAY CONTACT DETAILS

  • Email: parkit@flyaway.co.nz
  • Duty Manager: 021 431 822
  • Manager: 021 431 824
  • Web: www.flyaway.co.nz
  • Map Directions: http://flyaway.co.nz/find-us/

HIREACE CONTACT DETAILS
If you wish to contact us directly between the hours of 8:00am and 6:00pm, 7 days per week, details are:

  • Freephone: 0800 00 11 22 (within NZ)
  • Freephone: +64 0800 00 11 22 (for international mobiles)
  • Phone: +64 9 636 5224
  • Branch Address: 22 Rennie Drive, Airport Oaks, Mangere

ADDITIONAL FEES
Should you park the vehicle anywhere other than in accordance with these procedures there will be a $150.00 fee in addition to any other direct costs such as parking charges, towing fees and collection of keys etc. relating to the recovery of the vehicle.  This cost will be on-charged to your credit card.

DRIVING IN NEW ZEALAND
Hireace is committed to ensuring you have a safe and enjoyable driving holiday in New Zealand. To ensure you have a safe journey you must understand New Zealand's road rules, signs and driving laws before you set off on your trip. Simply click on www.drivesafe.org.nz to take you through to the comprehensive website.

First time driving in New Zealand? Visit this page and watch the video to understand our roads rules, signs and driving laws. Click here

ON ARRIVAL IN NEW ZEALAND
Before you set off on your journey, be sure to stay a night in your arrival city to guarantee you are well rested after your flight.

 

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