Christchurch

Christchurch Airport:

6 Sir Keith Park Place – Harewood
Mon – Sun: 6:00am to 6:00pm
Phone: 0800 00 11 22
Email: christchurch@hireace.co.nz

Christchurch City:

213 Main South Road – Hornby 
Mon – Sun: 8:00am to 6:00pm
Phone: 0800 00 11 22
Email: christchurch@hireace.co.nz

Hireace Christchurch

We are open 7 days:

Mon – Sun: 8:00am to 6:00pm

Our Christchurch City branch is conveniently located at 213 Main South Road, Hornby. There you will find friendly and knowledgeable staff members to assist you with any queries you might have regarding a hire vehicle.

You can easily get a cost estimate for your hire using the booking tool on this page.

Our staff will go the extra mile to provide our customers with an excellent experience from the time of booking to the return of the vehicle.

Why Choose Hireace Christchurch?

Here is what some customers have to say about us:



FREQUENT ASKED QUESTIONS:

Can I drive Hireace trucks on my car licence?

Yes, as long as you have a full car licence you can hire any of our trucks

Do you charge for mileage on truck hires in Christchurch?

We provide flexible options to suit your purpose. For smaller trips, we offer per km options, which include a lower base hire rate and a charge per km (The charge vary from $0.55 to $0.59 per kms travelled – When booking your truck using this website, you will be shown the mileage fee according to truck model). We also offer competitive unlimited km rates, better suited for longer trips, especially out of town. If you need assistance in selecting which option best suits your needs, our friendly team will be happy to help!

What is the load capacity of your trucks in Christchurch?

The load capacity on our trucks goes from 1100kg to 2560kg. Please check with our team if you require a truck with a specific load capacity

What is the difference between a Tail-Lift Truck and a normal one?

A tail-lift truck has a hydraulic platform at the back, making loading of heavy items easier. This can also conveniently double as a step, making for easy access into and out of the truck.

What is the difference between your normal trucks vs the Super Saver one?

Our Truck Super Saver fleet consists of older trucks that are still mechanically sound. We recommend those for local inner city jobs and not for long trips

Can I drive on a Restricted Licence?

Unfortunately, we don’t rent vehicles on a Restricted Licence.

Can I use my overseas drivers’ licence?

Yes, however, if your drivers’ licence is not printed in English, you will need to arrange for an International Drivers Licence. You must be over 18 years of age to hire a vehicle.

If you are hiring one of our vehicles on an International Licence, we recommend you check out the New Zealand Road Code by visiting https://www.drivingtests.co.nz/roadcode/car/, which offers a free road code quiz. This quiz is a great way to get yourself up to speed with New Zealand road rules.

What are the rules on credit card payments?

The credit card used to secure and pay for the booking needs to be in the name of the main hirer or additional drivers listed on the rental agreement. In any other cases, the booking will be cancelled/declined.

Do I need to put a deposit on my booking?

We require at least a 50% deposit on all bookings and this must be paid at the time of booking to secure your reservation. If you wish to pay 50% of your hire at the time of booking, please advise our Reservations Team over the phone/email, or add a note on your online booking request. If not informed, we’ll assume/process the total amount.

Do you charge a bond for your vehicles?

When securing a reservation with a credit card:

• • We do not charge a bond if the hire is secured or paid for by credit card, and one of the following insurance covers is bought: Silver, Gold & Platinum. If you decide to buy the Bronze insurance cover, a pre-authorisation bond of $250 will be required at the start of your hire.

When securing a reservation with cash, EFTPOS or debit card:

• • If you are unable to provide a credit card, you can secure your reservation by cash, EFTPOS or debit card. You will be required to purchase our Platinum Insurance Cover, and a bond of $250 will apply. This bond can be paid by cash, Eftpos or debit card.

What does Excess, Refund and Bond mean?

• Excess: The Excess is the amount that will be charged to your credit card in the event of any damage to the vehicle whilst on hire. The amount of the Excess is dependable on which Insurance Option you took and what vehicle you are driving.
• Refund: A Refund is the amount credited to you if you cancel your booking within the required time. The refund can take up to 28 days to be credited to your account.
• Bond: The Bond is the amount that will be held on your credit card, debit card or cash from the duration of your rental. It can take from 5 to 14 days for the funds to be released. This is also dependent on your banking provider.

Where can I find information about your insurance options?

If you wish to look at our insurance table, please click here.

Do you offer one-way hires?

Yes, we do. It can be arranged from/to branches in Wellington, Christchurch, Hamilton and Auckland. We also offer one-way hires to Tauranga, Rotorua, Palmerston North, Blenheim & Invercargill. It is important to consider we have a minimum hire period and one-way fee in place.

If I cancel my hire after booking, what are the procedures?

We have a set of principal cancellation rules that apply to our business. Please visit this page for details.

Can I make changes to my booking?

You can make changes to your reservation by calling us on the toll-free number 0800 00 11 22. If you prefer, you can email us at info@hireace.co.nz with your booking number and the details you would like to change.

What do I need when I collect my vehicle in Christchurch?

When you come to collect your vehicle, you will need a valid full Driver’s Licence in English and a Credit Card for payment (credit cardholder must be present).

What are your trading hours?

We are open every day, Monday to Sunday, from 8am to 6pm.

What are your blackouts days?

We are closed on Christmas Day and Easter Sunday. Anzac day open from 1pm.

Other extras available for hire in Christchurch

• You can also include to your booking the following accessories:
• Furniture trolley
• Furniture tie-down
• Furniture blanket
• Large, medium, small ratchet
• GPS navigation

Extras for sale

You can also purchase from us the following items:

• Trailer net
• Bungee cord
• Furniture tie-down

Can I return my vehicle/trailer early? Will I receive a refund?

You can return your vehicle/trailer earlier than your contract’s stated end date/time; however, we will not process a refund for the unused days/hours.

Can I drop off my vehicle at a different location from where I picked it up?

Yes, you can, but you must arrange first with our team and extra charges may apply.

Do I need to refuel the vehicle?

You, the customer/hirer is responsible to pay for petrol or diesel used in the vehicle during the hire period. You must refuel the vehicle prior to return, should the vehicle be returned not full, a $50 re-fuelling charge will apply. This is in addition to the actual cost of the fuel required to fill the tank. Furthermore if the wrong fuel is used in the hired vehicle a further $500 will be charged.